Operating procedure for reporting violations of regulations or illegal behaviours.

Always attentive to the prevention of risks that could compromise the responsible and sustainable management of its business, in line with its mission and its internal control system, Xenia has introduced a digital platform and activated ad hoc channels to offer the possibility of reporting violations of internal or external regulations of which it has become aware, in order to intervene promptly to correct them, consolidating the relationship of trust with stakeholders.

The subject of the Whistleblowing procedure are cases of unlawful conduct, suspicious behaviour or irregularities, violations of regulations, of Model 231, of the Code of Ethics, of company procedures and provisions in general.

The whistleblowing portal, which can be accessed through the following link: https://xeniahs.secure-blowing.com, is the web tool set up for reports of such critical situations, to guarantee fairness and transparency in the conduct of business and activities, to protect the company's position and image, etc., ensuring an effective and unambiguous point of access. Reports may be made in writing or orally, without the obligation to register or to state one's personal details.

If the whistleblower chooses to indicate his or her personal details, confidentiality is guaranteed.